How do I report a real estate agent in NSW?

How do I make a complaint to the Ombudsman NSW?

How do I make a complaint?

  1. Call us free on 1800 451 524.
  2. Fill out an online complaint form.
  3. Write to us at NSW Ombudsman, Level 24, 580 George Street, NSW 2000.

What complaints does the Ombudsman deal with?

What type of complaints do you handle? We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.

How do I speak to the Ombudsman?

Contact us

  1. Phone: 0300 111 3000.
  2. Email: info@housing-ombudsman.org.uk.
  3. Write:
  4. Please note that our office at Canary Wharf is closed so please do not send post to the Exchange Tower address. …
  5. Fax: 020 7831 1942.
  6. Follow us: Twitter and LinkedIn.

Do real estate agents have a duty of care?

Your real estate agent is a professional, and as such has a duty of care and can be guilty of professional negligence or breach of contract if they do not appropriately discharge that duty of care.

What is an authority to act real estate NSW?

An authority is the document that enables a client (seller, landlord or other person) to appoint an agency to act (buy, sell, lease or manage real estate) on their behalf. An authority may be: drafted by an estate agent.

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Who can the ombudsman investigate?

In any investigation under R.A. No. 6770, the Ombudsman may (a) enter and inspect the premises of any office, agency, commission or tribunal; (b) examine and have access to any book, record, file, document or paper; and (c) hold private hearings with both the complaining individual and the official concerned.

Can BBB help me get my money back?

Having the BBB mediate your complaint can sometimes result in a refund, but the BBB isn’t able to force companies to fix the dispute. … The best way to get your money back if the company doesn’t refund you through its own policy is to file a fraud complaint through your bank or credit card company.

What can you do if a company rips you off?

To file a complaint, just go to ftc.gov/complaint, and answer the questions. Or call That’s all there is to it. If you’ve been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.